When you are paying the figuratively speaking late otherwise have trouble while making your monthly premiums, here’s how you could achieve the providers:
- Log in to the account you authored on your on the web High Lakes membership observe and you may would any figuratively speaking.
- Call us at (800) 236-4300, Friday courtesy Saturday, out-of eight an effective.yards. up until 9 p.m. Main Big date.
- Make use of the contact page off Great Lakes’ contact page so you’re able to consult contact because of the current email address.
- Upload Faxes in order to (800) 377-5288.
- Send at Higher Lakes, P.O. Container 7860 Madison, WI 53707-7860.
Keep track of the Great Lakes college loans to make certain it have great condition and you will protect oneself out-of charges, damage to fico scores, or even the possibility of defaulting your own education loan and you can wages getting garnished.
Great Ponds Student education loans are a student loan servicer one to contracts to your U.S. Institution regarding Knowledge. Because the good servicer, the organization accounts for enabling consumers perform recharging and you may costs to possess federal college loans. Higher Ponds Student education loans protects nearly 18% of all the federal student loan levels.
Find out how the education loan account is actually allotted to Great Lakes Figuratively speaking and the ways to work on the company to manage your loan repayment.
What’s High Ponds College loans?
Higher Lakes Instructional Loan Properties is based for the Madison, Wisconsin-an element of the Higher Ponds region-although it offers student loan repair across the country. It is one of half a dozen personal companies that contract into U.S. Service away from Degree to deal with new billing of government figuratively speaking.
Higher Ponds the most aren’t-tasked education loan servicers. Since the final quarterly report, High Lakes try designated 18% of brand new student loan frequency, the most significant percentage of student loans.
Great Ponds Figuratively speaking are a joint venture partner off Nelnet Varied Alternatives, LLC. Nelnet individually handles several% out-of federal student loan account.
Exactly how High Lake Student loans Functions
For those who have federal student education loans, you are immediately tasked that loan servicer who will manage your payday loans Portales bank account and costs.
Pursuing the Training Agency deals with your college to help you processes the student loan demand and you can spend the cash, your account is handed out to that loan servicer particularly Great River Figuratively speaking. You do not get to decide and this servicer you are tasked.
Servicers need certainly to get in touch with you shortly after these include assigned to control your mortgage, generally following the earliest commission of your student loan disbursement. Which servicer will be the section regarding get in touch with for all issues about your student education loans, regarding very first asking on the latest fee.
It will be easy for the membership getting relocated to a good the new servicer. If it happens, the newest servicer must get in touch with you and inform you of the changes. You can always look at your newest servicer in your Government Pupil Support membership.
1st, because you won’t need to repay their student loans while you’re when you look at the university, you are able to only have to contact Higher Ponds Student education loans if features issues or want to look at the harmony. When your repayment period kicks in the, Great Ponds offer:
- Assist while battling paying
- Options to change your fees bundle, in addition to so you can a full time income-determined repayment plan
- Applications to possess student loan deferment or forbearance-one or two a method to suspend otherwise reduce your money briefly
- Advice on if federal education loan combination suits you, and the ways to finish the process if it’s
Usually unlock communications from your student loan servicer. It could have day-painful and sensitive recommendations, such as notification off missed money or even delinquency.
If you have people question regarding the whether or not the interaction you’ve acquired are genuine, possible glance at. Go to and you may log into your Federal Scholar Aid account to access your own government student loan facts, as well as your servicers for each mortgage.